FAQ
Please check out our section on pricing.
We can give you a rough estimate over the phone, and our installers can give you an exact quote before commencing work.
The CRI 105-2002 Standard for Residential Carpet Installation guide states:
Wrinking and buckling are most often caused by the failure to adequately stretch the carpet… , the use of an inappropriate cushion, adverse temperature and humidity conditions, or inadequate conditioning time.
Light Cleaning
Vacuuming is key to keeping your new carpet looking new. Dirt and grit embedded in the pile will affect your carpet’s color and cause matting, so you’ll want to vacuum heavy-traffic areas every day if possible. Less heavily used areas can be maintained with once-a-week vacuuming. Vacuum about three passes for light cleaning, and up to seven passes where there is more soil.
For best results, a high suction vacuum cleaner with a beater bar or rotating brush should be used according to the manufacturer’s directions. Make sure you adjust the attachment to the proper height for your carpet. For loop pile carpet, avoid attachments with teeth or ridges.
Vacuuming won’t always take care of your carpet cleaning needs. Sometimes you need to do a little heavy duty cleaning to get your carpet looking like new again.
Many different types of carpet cleaners are commercially available, including dry cleaners, spray-on foam cleaners and wet shampoo. Because there is a chance that these can damage your carpet and invalidate your warranties, contact the carpet manufacturer to check which cleaning method is best for your particular fiber and carpet.
The best method, however, is to hire a professional carpet cleaner to give your carpets a thorough cleaning. When you decide to have your carpet cleaned professionally, choose the carpet cleaner with the same care you’d take in maintaining any major investment. Don’t be afraid to ask your carpet cleaner for a reference or a firm estimate. And don’t hesitate to call us for a recommendation.
Regular carpet care and routine maintenance are essential to maintaining your warranty coverage. Over time, normal foot traffic and soiling will cause a change in any carpet’s appearance. Hot water extraction, either alone or in combination with cleaning, is required to maintain your warranty.* The service must be performed by a trained carpet care professional every one and a half to two years to refresh the texture and rejuvenate the fibers in your carpet. You must retain your receipts for proof of maintenance service, should a warranty claim arise.
*Do not use hot water extraction with natural fibers. It may cause fading or shrinkage of wool or sisal.
Each fiber manufacturer has its own definitions and limitations regarding stain, soil and static resistance. Abnormal matting, crushing or loss of texture retention from normal foot traffic is defined by the standard rating scales and definitions set forth by each fiber manufacturer.